Smart-View Service Center

How to Get Support?

1. From the Smart-View IoT dashboard navigate to the Top Navigation Bar

2. Click Option 2 indicated in the Top Navigation Bar and from the dropdown options click "Get Support"

Note: From the Service Center dashboard, the user can suggest new features or submit a ticket requesting support.

How to Suggest a new feature?

1. Click "Suggest a new feature"

2. Enter the feature summary, description, attach files (optional) and select the Smart-View IoT Platform (platform to add feature on)

3. Click "Send".

Note: The feature request will be reviewed and you will be notified via email as to the progress of your request.

How to Log Help Request Tickets?

1. Click "Smart-View IoT Platform Support"

2. Enter the company name, request summary, description, select the Smart-View IoT Platform (platform you are requesting support on), attach files (optional) and select the priority level of the Support Request Ticket

3. Click "Send".

Note: The feature request will be reviewed and you will be notified via email as to the progress of your request.

Note: The Smart-View Support Team will respond to your request via email.

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Log a Support Ticket


(Visio Util) Installation