Adding Tamper Devices

How to add Tamper Detection Devices to Platform?

1. From your Tamper Detection platform dashboard, navigate to the side controller(navigation bar).

2. Under the Devices Tab click "Add Device" and wait for the input form to load.

3. Select the Organization, Division & Sub-Division to assign the device to then click "NEXT".

• Organization: e.g. Company or Department created to by the Channel Partner
(refer to SMARTVIEW GROUPING HIERARCHY) to manage Divisions & Sub-Divisions within it.
• Division: e.g. Region created by the Channel Partner
(refer to SMARTVIEW GROUPING HIERARCHY) to manage Sub-Divisions
• Sub-Division: e.g. Sub-Region created by either Channel Partner or Manager
(refer to SMARTVIEW GROUPING HIERARCHY) to manage devices assigned to it.
(This is where your devices will be located)

There are six device types for the Tamper device
• Tamper MOVE
• Tamper PIR
• Tamper MAG
• Tamper 3-Input UPS
• Tamper 3-Input
• Tamper TILT

5. Enter the device data required for the specific device type selected.

6. Enter the Device Name and the Device ID accordingly.

7. Click "ADD DEVICE" once the button appears to save the device.

• Duplicate Device IDs.

• Incorrect Device IDs.

Watch Video

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Adding a Tamper Detection Device to IoT platform

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(Smart Utilities - Billing Management) Leak Detection

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Import Devices

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Adding Asset Track Devices

How to add Asset Track Devices to Platform?

1. From your Asset Track platform dashboard, navigate to the side controller(navigation bar).

2. Under Devices Tab click "Add Device" and wait for the input form to load.

3. Select the Organization, Division & Sub-Division to assign the device to.

• Organization: e.g. Company or Department created to by the Channel Partner
(refer to SMARTVIEW GROUPING HIERARCHY) to manage Divisions & Sub-Divisions within it.
• Division: e.g. Region created by the Channel Partner
(refer to SMARTVIEW GROUPING HIERARCHY) to manage Sub-Divisions
• Sub-Division: e.g. Sub-Region created by either Channel Partner or Manager
(refer to SMARTVIEW GROUPING HIERARCHY) to manage devices assigned to it.
(This is where your devices will be located)

4. Enter the device ID and name accordingly and click "Save" once the button appears to save the device.

If there is incorrect input data the "Save" button will not appear.
The device ID will be a 6 digit Alphanumerical value.

Common mistakes:

• Duplicate Device IDs.

• Incorrect Device IDs.

Watch Video

Watch Video

Adding Asset Track Device to IoT platform

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(Billing) Recurring Subscription Payments

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Update Device/Organization

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Adding Smart Sensor Devices

How to add Smart Sensor Devices to Platform?

1. From your Smart Sensor platform dashboard, navigate to the side controller(navigation bar).

2. Under the Devices Tab click "Add Device" and wait for the input form to load.

3. Select the Organization, Division & Sub-Division to assign the device to then click "NEXT".

• Organization: e.g. Company or Department created to by the Channel Partner
(refer to SMARTVIEW GROUPING HIERARCHY) to manage Divisions & Sub-Divisions within it.
• Division: e.g. Region created by the Channel Partner
(refer to SMARTVIEW GROUPING HIERARCHY) to manage Sub-Divisions
• Sub-Division: e.g. Sub-Region created by either Channel Partner or Manager
(refer to SMARTVIEW GROUPING HIERARCHY) to manage devices assigned to it.
(This is where your devices will be located)

4. Select the Device Manufacturer
Device Manufacturer: The device manufacturer (VisioSoft or SENSECOM) to which the device belongs to
Upon selecting a Device Manufacturer, device types for the specified Device Manufacturer will be loaded.

There are eight device types for the VisioSoft device Manufacturer
• 4-20mA Temperature Sensor
• 4-20mA Humidity Sensor
• 4-20mA Pressure Sensor
• 4-20mA Other
• Pulse
• Pressure
• Level Sensor
• Inclinometer

There is one device type for the SENSECOM device Manufacturer
• Inclinometer

5. Enter the device data required for the specific device type selected.

6. Enter the Device Name and the Device ID accordingly.

7. Click "ADD DEVICE" once the button appears to save the device.

• Duplicate Device IDs.

• Incorrect Device IDs.

Watch Video

Watch Video

Adding a Smart Sensor Device

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(Auto Driver Behaviour) Geofence Setup

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Import Devices

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Adding Smart Thermo Devices

How to add Smart Thermo Devices to Platform?

1. From your Smart Thermo platform dashboard, navigate to the side controller(navigation bar).

2. Under the Devices Tab click "Add Device" and wait for the input form to load.

3. Select the Organization, Division & Sub-Division to assign the device to then click "NEXT".

• Organization: e.g. Company or Department created to by the Channel Partner
(refer to SMARTVIEW GROUPING HIERARCHY) to manage Divisions & Sub-Divisions within it.
• Division: e.g. Region created by the Channel Partner
(refer to SMARTVIEW GROUPING HIERARCHY) to manage Sub-Divisions
• Sub-Division: e.g. Sub-Region created by either Channel Partner or Manager
(refer to SMARTVIEW GROUPING HIERARCHY) to manage devices assigned to it.
(This is where your devices will be located)

There are three device types for the Smart Thermo Platform
• Temperature
• Temperature and Humidity
• Temperature, Humidity and CO2

4. Enter the device data required for the specific device type selected.

5. Enter the Device Name and the Device ID accordingly.

6. Click "ADD DEVICE" to save the device.

Common mistakes:

• Duplicate Device IDs.

• Incorrect Device IDs.

Watch Video

Watch Video

Adding a Smart Thermo Device

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(Smart Sensors) Device Readings

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Import Devices

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Smart Utilities Platform Permissions

SMART UTILITIES GROUPING HIERARCHY

Metering Farm This is an entity instance (e.g. Your Company Name, or Utilities Manager Company Name.) that can be created by the Channel Partner. When this instance is created the Channel Partner assumes the Main Admin rights.

Metering SectionPlace, or company branch for which the user would like to create a Service-Points for.

Metering Point This is grouping point for meters on each Metering Section, e.g. Mains, Sub-Meters, Check-Meters, Common Area Meters, Waste Meters

Service-Point Point on which a meter is installed, e.g. Unit 01, Geyser

Channel Partner
This is an entity that has an agreement with Smart-View Technology as one of its resellers. The channel Partner can perform and has access to the following:
• Create Metering Farms
• Create Metering Sections
• Create Service-Points
• Update or Delete Metering Farms, Metering Sections, Service Points
• Create Metering Section Admin Users (Permission Level 2 - Manager Accounts)
• Link Service-Points to Metering Points
• Add Devices to Service Points
• Update or Delete Devices
• Create Billing Tariffs
• Create & View Billing Section Reports
• View Billing Sections Recovery Report
• View Billing Sections Dry Meters Reports
• View Metering Farm Leak Report
• Create & View Reports
• View Device Data

Main Admin (Manager - Permission Level 2)
This user manages a specific Metering Section or multiple Metering Sections, e.g. Property Manager, Plumber, Maintainance Manager, Distributor, user has the following rights to perform:
• Update Metering Sections
• Create Service-Points
• Update or Delete Service Points
• Link Service-Points to Metering Points
• Create Service-Point Admins (Permission Level 3 - Admin/Overseer Accounts) and read only users (Permission Level 4 - Read-Only Accounts)
• Add Devices to Service Points
• Update or Delete Devices
• View Billing Section Reports
• View Billing Sections Recovery Report
• View Billing Sections Dry Meters Reports
• View Metering Section Leak Report
• Create & View Reports (Provided the Channel Partner has Recurring Billing Enabled, refer to Recurring Subscription Payments on how to enable Recurring Billing or user belongs to a Enterprice)
• View Device Data

Service-Point Admin (Admin/Overseer - Permission Level 3)
This user manages a specific Service-Point or multiple service points, e.g. Landlord overseering 2 or more units, user has the following rights to perform:
• Add Devices to Service Points
• Update or Delete Devices
• Update Service Points
• View Device Data
• View Reports (Report Overview of Devices Assigned to Linked Service Points)

Service-Point User (Read-Only User - Permission Level 4)
This user is assigned to a specific Service-Point, e.g. Tenant, user has the following rights to perform:
• View Device Data
• Link to only one Service Point
• De-Link Service Point (Smart Utilities Mobile App Feature Only)

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(Smart Thermo) Device Readings

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Add Devices

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Adding Auto Driver Behaviour Devices

How to add Auto Driver Behaviour Devices to Platform?

1. From your Auto Driver Behaviour platform dashboard, navigate to the side controller(navigation bar).

2. Under Devices Tab click "Add Device" and wait for the input form to load.

3. Select the Organization, Division & Sub-Division to assign the device to.

• Organization: e.g. Company or Department created to by the Channel Partner
(refer to SMARTVIEW GROUPING HIERARCHY) to manage Divisions & Sub-Divisions within it.
• Division: e.g. Region created by the Channel Partner
(refer to SMARTVIEW GROUPING HIERARCHY) to manage Sub-Divisions
• Sub-Division: e.g. Sub-Region created by either Channel Partner or Manager
(refer to SMARTVIEW GROUPING HIERARCHY) to manage devices assigned to it.
(This is where your devices will be located)

4. Enter the device ID and name accordingly and click "Save" once the button appears to save the device.

If there is incorrect input data the "Save" button will not appear.
The device ID will be a 6 digit Alphanumerical value.

Common mistakes:

• Duplicate Device IDs.

• Incorrect Device IDs.

Video

Watch Video

Adding Auto Driver Behaviour Device to IoT platform

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(Asset Track) Device Configuration

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Update Device/Organization

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